Your Service Level Agreement For Success
We are confident that we can continue to provide our wide range of logistics solutions and transport services whilst performing at the very highest standards.
We also believe that we remain highly competitive in our marketplace, so much so, that :-
" We promise that you will not receive a lower priced "like for like" quotation from any other service provider "
If your current supplier can match our guaranteed service levels as listed below, you qualify for the Fastlane Price Match Promise. It's as simple as that ...
"We promise that you will not receive a lower priced 'like for like' quotation from any other logistics service provider"
The Fastlane Group guarantee :-
- To respond to any enquiry promptly and in person, 24 hours a day
- To offer the same high level of service, 365 days a year
- To provide a fixed price quotation instantly, and in advance of any booking
- To provide you with the right vehicle for the job, at any U.K location, within a maximum of one hour
- To ensure that your goods are the sole consignment on board a dedicated vehicle
- To provide Goods in Transit Insurance cover of up to £ 10k, free of charge
- To never impose any fuel surcharges or other hidden costs at any time
To offer you a credit facility extending up to sixty days